City of North Las Vegas
Home MenuAmbulance Billing Information
The City of North Las Vegas Fire Department collaborates with Digitech for all ambulance billing services.
For billing‑related inquiries please use the appropriate contact based on the date of transport.
(Note: Medical records must be requested through the City Clerk’s Office.)
Service Provided Before August 6, 2025 with Open/Due Balance
- Contact Aargon Agency via email: clientservices@aargon.com
Service Provided Before August 6, 2025 with Closed/Zero Balance
- Contact North Las Vegas Fire Department EMS Division
- Email: transportbilling@cityofnorthlasvegas.com OR call (702) 633-2064 with your full name, date of transport and transport incident number if available, along with the nature of your request. If you are an attorney contacting us on behalf of your client, please include a signed HIPAA release form.
Service Provided on or After August 6, 2025
- Contact Digitech
- Toll-Free Phone: 844-258-3566
- Patient Portal: NLVFD.PayAmbulance.com
- Email: NLVFD@PayAmbulance.com
The City of North Las Vegas Fire Department also offers a payment assistance program for ambulance billing, for those who qualify.
Please review the provided program link and application.
Payment Assistance Application
More information:
Notice of Privacy Practices (English)
Notice of Privacy Practices (Spanish)