Payment Options

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The City of North Las Vegas now offers ten (10) ways to pay your utility bill. Click on one of the following links to learn more.

  1. PayNearMe (Cash)*
  2. Online Payment Options on City website*
  3. Kiosks*
  4. In Person*
  5. By Phone*
  6. Online Payment by Bank
  7. Direct Debit
  8. Convenience Pay
  9. By Mail
  10. Drop Box

*Offers same day payment posting to the utility account.

PayNearMe (Cash):

Beginning February 11, 2015, the City has partnered with PayNearMe to allow residents to pay their utility bills with cash at any 7-Eleven, Family Dollar, or ACE Cash Express. There is no fee for using PayNearMe and payment is made same-day. All that is required is a PayNearMe barcode.

There are three ways to get a PayNearMe (Cash) barcode to pay your bill with cash today.

  1. You can text NLV to 88288 and receive a barcode on your phone to make a payment at 7-Eleven, Family Dollar, or ACE Cash Express.
  2. You can print out a barcode and make a payment at 7-Eleven, Family Dollar, or ACE Cash Express by clicking on the PayNearMe button: PayNearMe_295
  3. If your bill has the PayNearMe barcode (shown below) on the front, you can take the bill directly to a 7-Eleven and hand it to the cashier with your cash payment. Residents should expect to see this on their bill within the next few weeks.
 
PayNearMe-Barcode

  

Online Payment on City website:

The City offers convenient online utility bill payment on the City's Web site. To make online payments, a valid Visa, Discover, Mastercard or American Express is required.

Click here for Online Utility Bill Payment

Kiosk Locations: 

A user-friendly outdoor payment kiosk is available 24/7 at City Hall, 2250 Las Vegas Blvd. N., in the customer parking lot with convenient designated parking spaces. It accepts cash, credit and checks.  
Outdoor Kiosk

User-friendly payment kiosks are also available in the lobby of City Hall, 2250 Las Vegas Blvd. N., from 8 a.m. to 5:45 p.m., Monday - Thursday, CLOSED Fridays and Holidays. It accepts cash, credit and checks.  
Indoor Kiosk

In Person:
Visit the Utilities Department in the Gold LEED certified City of North Las Vegas City Hall.

City Hall
2250 Las Vegas Blvd, N.
North Las Vegas, NV 89030

Customer Service and Call Center Hours: 
Monday through Thursday
8:00 a.m. to 5:45 p.m. 
CLOSED Fridays and Holidays

By Phone:

Customers can pay their utility bill by contacting Customer Service at (702) 633-1484 via phone. Visa, MasterCard, Discover and American Express credit cards and checks are accepted.  

Online Payment by Bank:

Many banks and bill processing companies are on the Internet and allow for bill payment to the City. In particular, many banks offer online bill payment services free of charge to account holders. Check with your bank to determine which options are available

Direct Debit:

City utility bills may be automatically debited from your bank account monthly through Direct Debit. Funds are withdrawn from checking or savings accounts within fourteen days of billing. Signing up for Direct Debit may be done in person at the Utilities Department with a blank, voided check or online. For more information, please contact customer service at (702) 633-1484.

Convenience Pay:
The City has teamed up with Western Union to make paying your utility bill more convenient for our customers. Customers can pay their utility bills at any Western Union Payments Service locations, providing extended hours and more options for immediate bill payment. Click on the Western Union logo below to find a location near you.

WesternUnionLogo 

By Mail:
Your monthly utility bill includes a payment envelope and remittance slip. Simply follow the instructions on the utility bill and mail your payment in the payment envelope with the payment remit slip. Please do not staple or fold the remit slip. Mail payments to:

City of North Las Vegas
Utilities Department
P.O. Box 360118 
North Las Vegas, NV 89036-0118

Drop Box:
Customers can quickly drop off water and sewer utility bill payments in a convenient drop box located in the customer parking lot at City Hall, 2250 Las Vegas Blvd. N.

E-Bill:
The City’s Utilities Department now provides customers the option of an easy, environmentally friendly and cost-effective electronic billing service. The new feature known as “E-Bill” is a free, paperless billing service for the City’s utility customers.
Click here to sign up for the new user-friendly E-Bill