Utility Assistance

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Concerned about paying your bill?  We can help.

Beginning October 1, 2020, we will be resuming normal billing collections and processes for delinquent and past due accounts.  We are continuing to work with customers facing financial hardships to establish payment arrangements.

If you’re concerned about paying your bill, call us at (702) 633-1484.  Our call center is open Monday through Thursday, 8 a.m. to 5:45 p.m.

The agencies shown below may provide direct assistance, referrals for assistance, and/or coordinate assistance to those impacted during the COVID-19 pandemic.

AGENCY

 CONTACT INFO TO APPLY

FOOD

EMERGENCY SHELTER/

SOCIAL SERVICES

MORTGAGE/

RENTAL ASSISTANCE

UTILITY ASSISTANCE

HopeLink of Southern Nevada

Phone: 702-566-0576

Email: info@link2hope.org

X

X

X

X

Jewish Family Services Agency (Seniors ONLY)

Phone: 702-732-0304

Rent/Utility Inquiry Email: EmergencyServices@jfsalv.org

General Email: info@jfsalv.org

X

 

X

X

Kline Veterans Fund

Phone: 702-560-1748

Email: info@theklinefund.org

 

X

 

X

Lutheran Social Services of Nevada

Phone: 702-639-1730

   

X

X

Clark County Social Services

Phone: 702-455-4270

 

X

 

X

AFAN

Phone: 702-382-2326

 

X

 

X

The Culinary Academy

Phone:  702-227-8842

X

 

 

 

 
 

We are continuing to work with customers facing financial hardships.  If you're concerned about paying your bill, you can request for additional time to pay at Request More Time to Pay Your Utility Bill, or call (702) 633-1484.  Our call center is open Monday through Thursday, 8 a.m. to 5:45 p.m., excluding holidays.