Utility Assistance

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Concerned about paying your bill?  We can help.

Beginning October 1, 2020, we will be resuming normal billing collections and processes for delinquent and past due accounts.  We are continuing to work with customers facing financial hardships to establish payment arrangements.

If you’re concerned about paying your bill, call us at (702) 633-1484.  Our call center is open Monday through Thursday, 8 a.m. to 5:45 p.m.

The agency shown below currently has direct assistance available to those impacted during the COVID-19 pandemic.

 

We are continuing to work with customers facing financial hardships.  If you're concerned about paying your bill, you can request for additional time to pay at Request More Time to Pay Your Utility Bill, or call (702) 633-1484.  Our call center is open Monday through Thursday, 8 a.m. to 5:45 p.m., excluding holidays.