Residential Video Inspection Program

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The purpose of the City of North Las Vegas Residential Video Inspection Program is to provide an alternative for eligible residential inspections, including limited re-inspections. The program requires the customer to use Skype app on a minimum 4G smart phone in order to interact with the City Inspector.

The inspection process shall include:

  • Scheduling of remote video inspection via Appointment Plus.
  • City Inspector will initiate a Skype call to the customer.
  • Inspector will direct customer to send video images of work to be inspected.
  • Inspection results will be entered into the system

Eligible Projects:

  • Rooftop Solar
  • Aluminum Patio Cover
  • Water Heater
  • Water Softener
  • Plumbing Re-Pipe
  • Gas Line Extension for BBQ and Fire Pits
  • A/C Change Out
  • Attic FAU
  • Main Line Water Repair
  • Electrical Service Change
  • Spa Circuit
  • Detached Storage Sheds Not To Exceed 600 Square Feet
Note: If for any reason the Inspector is not able to complete the inspection via the Residential Video Inspection Program, every effort will be made to route a field inspector to complete the inspection the same day. If this is not possible, the inspector will schedule a field inspection for the next business day.

Customer Responsibilities:
  1. 4G Wireless service
    Ensure inspection location and smart phone or tablet has minimum 4G connectivity.
  2. Skype Account
    An active Skype account with a Skype "name" for performing inspection.
  3. Click here for Skype "how to" page.
  4. Prepare for inspection
    Prior to scheduled inspection time, ensure all necessary tools based on type of inspection are readily available. For example; tape measure, level, GFCI tester, flashlight, step ladder, etc.
  5. Click here to schedule the inspection.

    Book an appointment with The City of North Las Vegas

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  6. Prepare to receive the Skype call
    • Must be at least 18 years old or with an adult to perform the video inspection.
    • Ensure smart phone or tablet is fully charged.
    • Respond to Skype call from Inspector.
    • Be prepared to accept video call at scheduled time.
    • Have all required tools as necessary for inspection.
    • Turn off notifications that may interrupt the Skype call. This is an important step, because notifications can freeze Skype and will cause delays to the inspection and a possible failed inspection.
    • Use ear buds with a microphone to improve communication.
    • Set phone so that you have the small screen view of what the inspector sees:
      1. Tap the Skype screen to access the tool bar.
      2. Tap the camera icon.
      3. In the small view the inspector sees, tap the reverse camera icon.
  7. Start inspection
    1. Begin inspection at street view looking at the structure.
    2. The address must be shown in the initial view
    3. Follow the direction of the inspector.
    4. Walk inspection in a clockwise direction horizontally then bottom to top vertically (if more than one floor)
    5. Make notes of any corrections.
  8. Inspection results
    1. Inspector will inform you if the inspection receives a pass, partial or fail.
    2. The inspector will update the permitting system with the results at the completion of the Skype call.