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Utility Bill Payment Options

The City of North Las Vegas offers five ways to pay your utility bill. Click on one of the following links to learn more.

  1. Electonic Payment Options
  2. Full Service Locations
  3. Convenience Pay
  4. By Mail
  5. By Phone

Electronic Payment Options

Online Payment on City website:

The City now offers electronic Utility bill payment on the City's website. To make online payments, a valid Visa or Mastercard is required.

Click here for Online Utility Bill Payment

Online Payment by Bank:

Many banks and bill processing companies are on the Internet and allow for bill payment to the City. In particular, many banks offer online bill payment services free of charge to account holders. Check with your bank to determine which options are available.

Direct Debit:

City Utility Bills may be automatically debited from your bank account monthly through Direct Debit. Funds are withdrawn from checking or savings accounts within fourteen days of billing. Signing up for Direct Debit may be done at one of the City's Full Service Locations. Be sure to bring a blank voided check when signing up. For more information, please contact Customer Service at 633-1484.

Full Service Locations
Utilities Department Building
2829 Fort Sumter Drive
North Las Vegas, NV 89030
Business Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m.

City Hall
2200 Civic Center Drive
North Las Vegas, NV 89030
Business Hours: Monday through Thursday, 8:00 a.m. to 6:00 p.m.

Convenience Pay
Customers can pay their utility bills at more than sixty locations, giving them extended hours and more options for paying. The City has worked with Western Union to enable the ability to pay your utility bill. It typically takes one business day from payment at a convenience location to be processed by the City. The convenience pay locations are provided on the links below:

Convenience Pay Locations - listed by Name

Convenience Pay Locations - listed by City and Zip Code

By Mail
Your monthly utility bill includes a payment envelope and remittance stub. Simply follow the instructions on the utility bill and mail your payment in the payment envelope.

By Phone
Customers can pay their utility bill by contacting Customer Service at 633-1484 via phone. Phone payments can be made by Visa/MasterCard.
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In support of the Americans with Disabilities Act,
an accessible version of content can be requested for this web page by clicking here,
calling (800) 326-6868 for Telecommunications Device for the Deaf (TDD) access,
or calling (702) 633-1510 for the City's ADA Coordinator.

The City's draft Internet accessibility policy may be viewed at this link.