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   Design and Construction    Standards for Wastewater    Collection Systems -    CNLV Addenda
 
 

Utility Bill Payment Options

The City of North Las Vegas now offers eight (8) ways to pay your utility bill. Click on one of the following links to learn more.

  1. Online Payment Options
  2. Direct Debit
  3. Convenience Pay
  4. In Person
  5. By Mail
  6. By Phone
  7. Drop Box
  8. Kiosks

Online Payment Options:

Online Payment on City website:

Image of Discover Logo
Image of American Express Logo

The City offers convenient online utility bill payment on the City's Web site. To make online payments, a valid Visa, Discover, Mastercard or American Express is required.

Click here for Online Utility Bill Payment

Online Payment by Bank:

Many banks and bill processing companies are on the Internet and allow for bill payment to the City. In particular, many banks offer online bill payment services free of charge to account holders. Check with your bank to determine which options are available

E-Bill:
The City’s Utilities Department now provides customers the option of an easy, environmentally friendly and cost-effective electronic billing service. The new feature known as “E-Bill” is a free, paperless billing service for the City’s utility customers.
Click here to sign up for the new user-friendly E-Bill. 

City utility bills may be automatically debited from your bank account monthly through Direct Debit. Funds are withdrawn from checking or savings accounts within fourteen days of billing. Signing up for Direct Debit may be done in person at the Utilities Department with a blank, voided check or online. For more information, please contact customer service at (702) 633-1484.

Convenience Pay:
The City has teamed up with Western Union to make paying your utility bill more convenient for our customers. Customers can pay their utility bills at any Western Union Payments Service locations, providing extended hours and more options for immediate bill payment. Click on the Western Union logo below to find a location near you.

Western Union Logo

In Person:
Visit the Utilities Department in the Gold LEED certified City of North Las Vegas City Hall.

City Hall
2250 Las Vegas Blvd, N.
North Las Vegas, NV 89030

Customer Service and Call Center Hours:
Monday through Thursday
8:00 a.m. to 5:45 p.m.
CLOSED Fridays and Holidays

By Mail:
Your monthly utility bill includes a payment envelope and remittance slip. Simply follow the instructions on the utility bill and mail your payment in the payment envelope with the payment remit slip. Please do not staple or fold the remit slip. Mail payments to:

City of North Las Vegas
Utilities Department
P.O. Box 360118
North Las Vegas, NV 89036-0118

Customers can pay their utility bill by contacting Customer Service at (702) 633-1484 via phone. Visa, MasterCard, Discover and American Express credit cards and checks are accepted.  

Drop Box:
Customers can quickly drop off water and sewer utility bill payments in a convenient drop box located in the customer parking lot at City Hall, 2250 Las Vegas Blvd. N.

Kiosks Location:
User-friendly payment kiosks are available in the lobby of City Hall,
2250 Las Vegas Blvd. N., 8 a.m. to 5:45 p.m. Monday - Thursday, CLOSED Fridays and Holidays.

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In support of the Americans with Disabilities Act,
an accessible version of content can be requested for this web page by clicking here,
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The City's draft Internet accessibility policy may be viewed at this link.