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Utilities

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Divisions

   Administration
   Business Services
   Utilities Operations
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Online Services Online Services
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   Other Service Request
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   Utility Project Lookup
   Utilities Electronic Civil    Improvement Submittal
   Other Service Requests
   Contact the City Online

Water Quality

   2014 Water Quality Report
   Click here to request a copy
   Other Water Quality Reports

For Kids

   New Splash Jr. (English)
   New Splash Jr. (Español)
   Pain in The Drain
Online Services Information
   Watering Schedule
   Water Meter
   Fire Service Backflow
   Garbage / Recycling
   Guidelines for Washwater
   and Urban Runoff
   Home Water
   Treatment Systems
   Industrial Wasterwater
   Pretreatment Program
   Leak Detection
   Source Water
   Assessment
   Southwest Gas Rebates
   Design and Construction    Standards for Wastewater    Collection Systems
   Design and Construction    Standards for Wastewater    Collection Systems -    CNLV Addenda
 
 

Utilities Business Services

Contact the City Online

Submit a Utilities Service Request

2250 Las Vegas Blvd, N. Suite 250
North Las Vegas, NV 89030
Phone:      (702) 633-1275
Fax:          (702) 649-2594

Customer Service:
Payment:  (702) 633-1484
Fax:         (702) 399-0383

Email: UtilitiesCustomerService@cityofnorthlasvegas.com

Customer Service and Call Center Hours:
Monday through Thursday
8:00 a.m. to 5:45 p.m.
CLOSED Friday & Holidays

Business Services Manager:
Romina Chapman-Wilson

 

 

 

 

 

 

 

 

 

The Business Services division ensures that the customer receives quality service while protecting and enhancing the revenues and assets of the City’s Utilities Department. 

The Business Services division is comprised of three (3) sections.

Field Customer Service
The Field Customer Service section performances include meter reading, field customer service (including water service turn-ons and turn-offs) and conservation efforts. Employees also respond to waste water concerns.

Office Customer Service
The Office Customer Service section performs cashiering services, customer services, call center, billing, bill printing and bill payment proceedings.

Project Service
The Project Service section handles technology interface, project planning and testing, and related support services

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