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Utilities

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Online Services Online Services
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   Utility Project Lookup
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   Utilities Electronic Civil    Improvement Submittal

Water Quality

   2013 Water Quality Report
   2012 Water Quality Report
   2011 Water Quality Report
   2010 Water Quality Report

For Kids

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   New Splash Jr. (Español)
   Pain in The Drain
Online Services Information
   Fire Service Backflow
   Garbage / Recycling
   Guidelines for Washwater
   and Urban Runoff
   Home Water
   Treatment Systems
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   Pretreatment Program
   Leak Detection
   Source Water
   Assessment
   Southwest Gas Rebates
   Watering Schedule
 

Utilities Business Services

Contact the City Online

Submit a Utilities Service Request

2250 Las Vegas Blvd, N. Suite 250
North Las Vegas, NV 89030
Phone:      (702) 633-1275
Fax:          (702) 649-2594

Customer Service:
Payment:  (702) 633-1484
Fax:         (702) 399-0338

 

Customer Service and Call Center Hours:
Monday through Thursday
8:00 a.m. to 5:45 p.m.
CLOSED Friday

Business Services Manager: Romina Chapman-Wilson

The Business Services division ensures that the customer receives quality service while protecting and enhancing the revenues and assets of the City’s Utilities Department. 

The Business Services division is comprised of three (3) sections. 

Field Customer Service
The Field Customer Service section performances include meter reading, field customer service (including water service turn-ons and turn-offs) and conservation efforts.  Employees also respond to waste water concerns.

Customer Service
The Customer Service section performs cashiering services, customer services, call center, billing, bill printing and bill payment proceedings. 

Project Service
The Project Service section handles technology interface, project planning and testing, and related support services.  The Automated Meter Reading Project is the highest priority for this section.

Click here for more information on Water and Waste Water (Sewer) Rates.

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